I just spent 75 minutes on the phone with Canon support and the rep had no idea how to fix the problem. Starting with a clean slate.īe sure you are using the latest windows installer files from Canon too. Correcting any software issues or corruption. Some or all of my suggestions above should help. Is similar to the old Revo uninstal utility, but differs in that it corrects installation problems in addition to removing orphaned registry entries. This is a great tool - MS Install / Uninstaller Utility Completely safe, from microsoft and specific for windows. Run sfc /scannow from an elevated command prompt to ensure the integrity of windows system files. If you have a software or registry issue with your machine, other steps may be required. The above works when no other problems exists. You can go a step further and delete the port or WSD information from Device and Printers > Propertes > Ports tab as well. Last step, software doesn't always remove every piece of a device's installed configuration.
Its oftern best to restart after this completes but not always neccessary. Repeatedly removing and reinstalling can also leave behind orhaned entries in the registry or program files which again can cause issues.Ĭontrol Panel, Device and Printers, set any other printing device as default, then right-click and select remove to delete the printer.įollowing this Control Panel > Programs and Features > select the printer driver and uninstall or remove.
When done, your printer will always get the same IP, regardlless of when it was last used, went to "sleep", was turned off, etc.Īfter one or more unsuccessful printer or driver install attempts, it possible for windows to retain incorrect settings, such as TCP/IP port or WSD information making these resources unavailable to the driver when it tries to install. You will do this on the device which is performing DHCP. Once that's done, you should assign a static IP to your printer. Since you mentioned a double NAT situation, need to confirm you've solved that problem?Įither you have put the ISP's modem/rouer into"bridge" or "passs-through" mode or you are using your router in "AP" mode" ? Now I have a new problem, which appear to be leftover drivers I cannot get rid of (or something else entirely). Reason I had to reinstall everything was because I was running a double nat setup and for some reason I could not get my hardwired device with the router to communicate with the printer. I have uninstalled previous successful installatin of drivers and rebooted. I get "preparing to install" followed by "Could not install the printer driver. I leave default names for printer, scanner and fax. I do not install canon driver information assist service. I have to manually enter the IP address at 192.168.1.12 Installer cannot find the printer on the network when "searching for the device." MF 733 prints wirlessly to other printers on the network. MF 733 connected wirelessly to the router.
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